Velvet Velour Covers
Warranty Information : Click Here
Bloc offers a warranty with each purchase.
Dimensions : Size Guide
What is inside? : Click Here
Machine Washable Covers : Care Instructions
Simple, easy-care instructions to prolong the longevity of your covers.
Warranty Terms & Conditions
BlocShop Ottoman Warranty
At BlocShop, we stand behind the quality of our products. Our warranty covers manufacturing flaws for up to 2 years from the date of purchase.
What's Covered:
- Inner and Outer Covers: Any defects in stitching, seams, or fabric integrity.
- Labels and Zips: All flaws or malfunctions in zips and labels.
If any manufacturing issues arise within this period, we will repair or replace the ottoman as needed.
What’s Not Covered:
- Damage from Usage: This includes accidental spillage onto the mattress, exposure to moisture resulting in mold, or damage caused by improper care and treatment.
Unfortunately, damage caused by everyday wear and tear, misuse, or neglect is not covered under this warranty.
Our Commitment:
Even if your issue isn’t covered by the warranty, we are committed to assisting you. We will do our best to help repair your ottoman and get it back into shape whenever possible.
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